Complete information about the Settlement and Settlement Class Member Benefits is available in the Notice and on the Frequently Asked Questions (FAQs) page of this website.
Documentation
If you plan to make a claim for reimbursement of Documented Losses, documentation must be provided to support your Claim. Documents should be clear, readable copies, as anything you submit will not be returned to you. You may redact unrelated transactions and all but the first four and last four digits of any account number (if applicable).
If you are filing online, please have this information ready before you start to file, as your Claim will not be saved if you must come back and finish at a later time. Documents that are uploaded must be less than 20 MB per file and in one of these formats: jpg, jpeg, png, gif, tif, tiff, doc, docx, xls, xlsx, pdf, txt, rtf, or zip. If you are unable to electronically upload a copy of your documents as part of the online Claim Form, you will need to mail a printed Claim Form along with your documentation to the Settlement Administrator.
Please Note: The Settlement Administrator may contact you to request additional documents to process your Claim. Settlement Class Member Benefits will be distributed after the Settlement Agreement is approved by the Court and becomes final. Your cash payment may decrease depending on the number of claims filed.
How to File Online
Before Claim Filing: You will need the Unique ID and PIN printed on the Postcard Notice you received in the mail or the Email Notice you received online. If you have not received a Postcard Notice, Email Notice, or have lost yours, please contact the Settlement Administrator for assistance by calling toll-free 1-877-419-3877, or by writing to the following:
FinWise Data Incident
After Claim Filing: After submitting your completed claim online, you will receive an email with a confirmation code for your completed submission. Be sure to keep your confirmation email and code and refer to them if you have any questions about your Claim Form.
Please use the login below to get started.
How to File by Mail
If you wish to submit a Claim Form via standard mail, complete all required sections of the Claim Form, then sign and date it before mailing the form to the Settlement Administrator at the address below:
FinWise Data Incident
Remember, all Claim Forms must be submitted online or received by the Settlement Administrator no later than October 29, 2026 .
If you receive a Postcard Notice or Email Notice indicating that you are part of the Settlement Class, you will have a 10-character alphanumeric "Unique ID" and a 4-digit "PIN". Both values will be found on your Postcard Notice or Email Notice.
If you did not receive a Notice or have lost yours, please contact the Settlement Administrator by calling 1-877-419-3877 for assistance.